Genpact Interview Questions for Accounts Payable

By / July 2, 2025

🚀 Introduction

Are you preparing for an Accounts Payable (AP) interview at Genpact?
You’re in the right place!

Whether you’re a fresher or an experienced finance professional, Genpact’s hiring process for AP roles evaluates your understanding of accounting principles, invoice processing, payment cycles, ERP tools, and your ability to work in high-volume, deadline-driven environments.

In this comprehensive guide, you’ll get the top 20+ Genpact interview questions for Accounts Payable roles—categorized into beginner, intermediate, and advanced levels—along with sample answers, real-world scenarios, and pro tips to crack your interview in the first go.

đź“Ś Also Read:

đź“š Table of Contents

  1. Accounts Payable Interview Process at Genpact

  2. Basic Accounts Payable Interview Questions

  3. Intermediate Questions for 1–3 Years Experience

  4. Advanced Accounts Payable Questions (3+ Years)

  5. Behavioral and Scenario-Based Questions

  6. Genpact-Specific AP Interview Tips

  7. Conclusion

đź“Ś Accounts Payable Interview Process at Genpact 

The typical Genpact Accounts Payable interview process involves:

  1. Initial Screening – HR round to assess communication skills, resume screening, and expected CTC.

  2. Technical Interview – Core AP concepts, ERP tools, invoice life cycle, TDS, GST, etc.

  3. Managerial Round – Real-world problem-solving, bulk invoice handling, stakeholder management.

  4. Final HR Round – Fitment, salary negotiation, joining date discussion.

🟢 Basic Accounts Payable Interview Questions 

1. What is Accounts Payable?

Answer:
Accounts Payable refers to the amount a company owes to its suppliers or vendors for goods or services received. It is a liability on the company’s balance sheet.

2. What is the Procure to Pay (P2P) Cycle?

Answer:
The P2P cycle includes steps from procurement of goods/services to payment to vendors:

  • Purchase Requisition

  • Purchase Order (PO)

  • Goods Receipt Note (GRN)

  • Invoice Receipt

  • Payment Processing

3. What is a three-way match in Accounts Payable?

Answer:
A three-way match involves matching the:

  • Purchase Order (PO)

  • Invoice

  • Goods Receipt Note (GRN)
    This ensures correctness before making payment.

4. What is the difference between Accounts Payable and Accounts Receivable?

Accounts Payable Accounts Receivable
Money the company owes Money the company receives
Recorded as liability Recorded as asset

5. What documents are required for processing an invoice?

  • Purchase Order

  • Invoice from vendor

  • Goods Receipt Note

  • Delivery Challan

  • Tax documents (GST/TDS)

6. Define Debit Note and Credit Note.

Debit Note: Issued when a buyer returns goods or requests a price adjustment.
Credit Note: Issued by seller to reduce the amount of previously issued invoice.

7. What ERP tools have you used?

Popular ERP tools:

  • SAP

  • Oracle

  • NetSuite

  • QuickBooks

Mention tools you’ve worked with and your expertise.

8. What is TDS in Accounts Payable?

Answer:
TDS stands for Tax Deducted at Source. Companies must deduct tax before making payments exceeding the specified threshold, as per Indian Income Tax Act.

🟡 Intermediate AP Interview Questions (1–3 Years Experience)

9. Explain the difference between PO and Non-PO invoices.

PO Invoice: Linked to a Purchase Order
Non-PO Invoice: Not linked to PO, often for services like utilities, rent, etc.

10. How do you handle duplicate invoices?

  • Verify invoice number, date, and vendor name

  • Use ERP duplicate check reports

  • Block and report duplicates for further verification

11. What are payment terms?

Payment terms indicate when the vendor expects payment.
E.g., Net 30 = Pay within 30 days of invoice date.

12. Explain the end-to-end invoice processing steps.

  1. Invoice Receipt

  2. Invoice Entry into ERP

  3. Three-way match validation

  4. Approval from concerned dept

  5. Payment Processing

  6. Recording in Ledger

13. What is the importance of GRIR account?

GRIR = Goods Receipt / Invoice Receipt
It is a temporary account that helps in matching goods receipt and invoice entry before payment.

14. What is an aging report?

An aging report shows the pending invoices categorized by due date buckets (e.g., 0–30, 31–60 days).

15. What steps do you take before releasing a payment?

  • Verify invoice data

  • Check approvals

  • Match PO/GRN

  • Validate tax deductions

  • Run payment proposal

đź”´ Advanced Accounts Payable Interview Questions (3+ Years)

 

16. How do you manage high invoice volumes?

  • Use automation (RPA, OCR)

  • Daily queue management

  • Prioritization by due date

  • Reporting dashboard for SLA tracking

17. What KPIs do you track in Accounts Payable?

  • Days Payable Outstanding (DPO)

  • Invoice Processing Time

  • First Pass Yield (FPY)

  • Payment Accuracy

  • Vendor Query TAT

18. How do you handle a payment dispute with a vendor?

  • Review invoice and PO

  • Identify mismatch

  • Communicate professionally with vendor

  • Escalate to procurement or legal if needed

19. What is an AP reconciliation?

Answer:
AP reconciliation ensures your company’s payable records match with vendor statements. It helps identify:

  • Unpaid invoices

  • Overpayments

  • Missing credits

20. How do you handle blocked invoices?

Blocked invoices occur due to:

  • Mismatch in 3-way match

  • Missing approvals

  • Budgetary limits

Action:

  • Investigate root cause

  • Correct PO or GRN

  • Reprocess invoice

🧠 Behavioral & Scenario-Based Questions

21. Describe a time you processed incorrect payment. What did you do?

Use STAR format:

  • Situation: High-pressure closing week

  • Task: Paid duplicate invoice

  • Action: Identified mistake, informed manager, initiated recovery

  • Result: Recovered full amount, updated checklist

22. How do you prioritize invoices during month-end?

  • Identify high-value and urgent invoices

  • Coordinate with stakeholders for approvals

  • Run aging reports

23. Have you worked in a night shift for global clients?

Answer:
Yes, I’ve worked in a 24×7 process handling US/UK clients, using SAP and Oracle.

24. How do you ensure accuracy in invoice processing?

  • Attention to detail

  • Automated validations in ERP

  • Peer review

  • Checklists and SOPs

25. What would you do if your team is missing SLAs frequently?

  • Analyze root cause

  • Review capacity and workload

  • Automate repetitive tasks

  • Share dashboard insights

🎯 Genpact-Specific Interview Tips for Accounts Payable

  • Emphasize your process knowledge of P2P, three-way match, vendor management.

  • Showcase experience with ERP tools (especially SAP).

  • Mention experience with volume-based processing.

  • Be prepared to explain escalation scenarios and query handling.

  • Use the STAR method for behavioral questions.

  • Know Genpact’s core values: Courage, Curiosity, Incisiveness, Integrity.

đź“Ž Sample Questions Asked in Past Genpact AP Interviews

  1. Explain vendor reconciliation with an example.

  2. Have you processed intercompany invoices?

  3. What happens if GRN is missing?

  4. How do you process TDS entries in Oracle?

  5. What are internal controls in AP?

🧾 Checklist Before You Attend Genpact AP Interview

âś… Resume with relevant keywords
âś… Good understanding of GST, TDS
âś… ERP exposure (mention which modules)
âś… Mock interview practice
âś… STAR format for behavioral rounds

đź“Ť Related Posts

đź“ť Conclusion 

Landing an Accounts Payable role at Genpact is a fantastic opportunity to build a career in finance and operations. The key to success lies in:

  • Strong domain knowledge

  • Process accuracy

  • ERP experience

  • Communication skills

  • Continuous learning

Prepare confidently with this list of most-asked Genpact AP interview questions, and you’ll stand out in your interview process.

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